Operations & Financial Crime Leader

Banking · Payments · KYC/AML · Digital Assets : 8+ years

I am Meeran, a Banking & Payments Operations and Financial Crime leader with 8+ years across cards, payments, loans, KYC/AML, and digital assets compliance.
Currently working as Senior Operations Manager at Rimee Ltd, owning end-to-end service and control delivery across 3 digital payment channels: building SOPs, risk thresholds, and real-time payment monitoring dashboards that reduced escalation response time by 40%.

Former Operations Manager – Cards, Payments & Loans at Amana Bank PLC, where I led a 25+ member operations and compliance team, drove a 15% increase in process efficiency, reduced avoidable errors by 17%, and earlier ran KYC/CDD onboarding for 500+ customers/year at 98% accuracy with zero internal audit findings.
I graduated with an MBA from London Metropolitan University and also hold a BBA (Hons) in Business Administration.

Operations Leadership

Operating model design Process re-engineering SLA management Cross-functional governance Continuous improvement

Banking & Payments

Card & payment ops Loan servicing Transaction monitoring Chargebacks & disputes Reconciliation & settlement

Risk & Compliance

AML/CFT KYC/CDD/EDD Sanctions & PEP screening Fraud prevention Audit readiness VASP due diligence FATF Travel Rule

Tools

Jira Zendesk Intercom Compass CDD withPersona Amana eKYC Office 365 Google Workspace

Languages

English (C1) Sinhala (C1) Tamil (C1) German (A1)