HELLO THERE 👋
WELCOME TO MEERAN'S WEBSITE 😎
I am Meeran, a Banking & Payments Operations professional with 7+ years of experience across cards, payments, loans, and compliance.
Currently working as Senior Operations Manager at Rimee Ltd, owning end-to-end operations strategy across 3 digital payment channels — building SOPs, KPIs, and real-time payment monitoring dashboards that reduced escalation response time by 40%.
Former Operations Manager – Cards, Payments & Loans at Amana Bank PLC,
where I led a 25+ member operations team, drove a 15% increase in process efficiency, and reduced avoidable errors by 17%.
I graduated with an MBA from London Metropolitan University
and also hold a BBA (Hons) in Business Administration.
My skills include:
- 🟠Operations Leadership: Operating model design, Process re-engineering, SLA management, Cross-functional governance, Continuous improvement
- 🟠Banking & Payments: Card and payment operations, Loan servicing, Transaction monitoring, Chargebacks & disputes, Reconciliation and settlement
- 🟠Risk & Compliance: AML, KYC/CDD, Fraud prevention, Sanctions screening, Audit readiness, Operational risk & controls
- 🟠Tools: Jira, Zendesk, Intercom, Compass CDD, withPersona, Amana eKYC, Office 365, Google Workspace
- 🟠Languages: English (C1), Sinhala (C1), Tamil (C1), German (A1)
This website is hosted completely on-chain on the Internet Computer, via Juno 🚀
